Living with it
Take it off for the gym, gardening and the beach. Diamond is hard, but prongs bend and salt dulls a polish.
Warm water, a drop of mild, unscented dish soap and a soft baby toothbrush every two weeks.
Perfume and hand cream before the ring, not after — film under the stone is what dims it, not the stone itself.
Store it alone. Anything harder than the setting metal will scratch the band in a shared pouch.
One-year limited warranty
Every piece bought on bonjourdiamond.com is covered against faults in materials and workmanship for one year from the day it is delivered.
What is covered
- A stone that works loose or falls out because of a fault in its setting
- A clasp, catch, post or hinge that fails in normal wear
- Faults in casting, soldering or finishing
What is not covered
- Everyday wear: scratches, dents, a bent band or prongs, changes to the finish
- Accidental damage, loss or theft, including a stone lost after a hard knock
- Damage from chemicals, chlorine, salt water or heat
- A piece resized, repaired or altered by another jeweler without our agreement
What we do
If the fault is in the making, we repair the piece free of charge. If it cannot be repaired, we make it again. Repairs are handled in the US: you send your piece to us in California with a prepaid, insured label from us, and we pay the shipping back to you within the United States.
How to claim
Write to us with your order number and a photograph of the fault. We reply within two business days with our California address and a prepaid label. info@bonjourdiamond.com
This limited warranty is in addition to our thirty-day return policy. It gives you specific legal rights, and you may also have other rights which vary from state to state.